Privacy Policy
How Sendwize uses your personal data
1. Introduction.
Sendwize [ ] (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or engage with our services (collectively, the “Services”).By using our Services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect and process the following categories of personal data:
- Contact Information: Name, email address, phone number, company name, and postal address.
- Account Information: Login credentials, preferences, subscription status.
- Technical Data: IP address, browser type, device information, operating system, and usage data.
- Marketing Data: Communication preferences and responses to campaigns.
- Transactional Data: Billing information, purchase history, and payment details (processed securely via third-party payment providers).
We collect data when you register for an account, subscribe to communications, contact us, or use our Services.
3. How We Use Your Information
We use your personal data to:
- Provide, operate, and maintain our Services
- Process transactions and manage accounts
- Respond to inquiries and provide customer support
- Send service-related communications
- Send marketing communications where you have opted in
- Improve our platform, analytics, and user experience
- Comply with legal obligations
- We will only use your personal data where we have a lawful basis to do so, including consent, contractual necessity, legal compliance, or legitimate interests.
4. Marketing Communications
Where required by law, we will obtain your consent before sending marketing emails. You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
5. Sharing Your Information
We do not sell personal data. We may share your information with:
- Service providers and processors who assist in operating our business
- Payment processors for secure transactions
- Legal or regulatory authorities when required by law
- Professional advisers (e.g., legal, accounting)
All third parties are required to protect your data and use it only for specified purposes.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
7. Data Security
We implement appropriate technical and organisational measures to protect personal data from unauthorizsed access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a supervisory authority
- To exercise your rights, contact us at [Insert Contact Email].
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
- [Company Name]
- [Company Address]
- [Contact Email]
- [Phone Number]
11. Complaints.
You have the right to make a complaint to the Information Commissioner's Office, the UK regulator data protection issues (www.ico.org.uk). However, before doing so please make sure you have first made your complaint to us or asked us for clarification if there is something you do not understand. The ICO will expect you to have done this before reviewing your complaint.
12. Changes to this Privacy Policy and Your Duty to Inform us of Changes
We keep our Privacy Policy under regular review.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us, for example a new address or email address.
13. Third-party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.